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Voice over Internet Protocol (VoIP) is one of the fastest growing business service industries.  It is growing rapidly because VoIP telephone systems are cheaper, with better value, flexibility, and scalability for growth than landlines. Because VoIP is a new technology there are a few misconceptions surrounding it that need to be addressed by anyone considering this upgrade. Myth #1: VoIP …

Many businesses have jumped ship and started using VoIP (Voice over IP) and you may have done so for your business too.  There may be some features of VoIP that you are not implementing. Below are some technologies you can implement in your office using VoIP to help improve customer service and boost your revenue. VoiceXML Code VoiceXML (VXML) makes …

The main reasons you should choose to replace your landlines with Voice Over Internet Protocol (VoIP) are configuration options, digitisation, value for money and call management. Tailored Configuration Options VoIP systems are computer-based and digital, there are plenty of configuration options.  You can set up a system the closely fits your personal or business needs. Digitised system A high volume …

Voice over Internet Protocol (VOIP) is being adopted by businesses because it can deliver reduced improved efficiency.   Changing standard phones to a VoIP system requires research and forward planning to ensure that your business is maximising the benefits from your new VoIP system. Technology writer Jennifer Cuellar, is a strong advocate of researching and understanding your choices to achieve maximum …

Telstra DOT Digital Office Vs Hosted PBX which service is better for your business? Inspired Business Services answers these questions and more. The impact on businesses from NBN rollout is that their phone systems will need to be replaced with Hosted PBX systems or the new Telstra “DOT” system (digital office technology) Many businesses are unaware that they need to …